If the lock can t be located by the touchscreen xfinity home or the hub xfinity home automation it may need to be reset.
Smart code door lock not working.
Styles trim knobs levers schlage custom finishes design guides style selector smart locks view all.
Realign the door if the bolt does not operate smoothly when opening with a key.
Touch allow to confirm.
Remove the battery pack.
Step 3 pull out the battery pack and push program three times if the smartcode fails to initialize after battery removal and re installation.
Press and hold the a or program button while reinserting the battery pack.
Select smart lock guest access.
Program at least one user code and test the lock button again.
Doorbell camera offline.
There s a chance that your phone simply hasn t updated its location status in a while.
Panel skycontrol disconnected from home network.
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On my smartcode 909 910 the lock button does not lock the door.
The door handing process was not executed.
Be aware that resetting the lock will delete all codes.
No user codes are programmed.
If three incorrect codes were entered within one minute the keypad will lock for 60 seconds.
If there are no codes in the lock the lock button will not lock the door.
Using the smart lock guest access card you can view the current state of your locks and lock all locks with a single press.
On my smartcode 909 910 the lock beeps the keypad flashes red and the door cannot lock.
Panel skycontrol reboot.
If this is the case smart lock will stop working as trusted places needs a fairly recent location report before it will unlock your phone.
This is indicated by the keypad flashing red three times with three beeps.
So to get lock on your location open google maps and tap the compass icon near the bottom right corner.
The smart lock guest access card will be automatically added to your home screen.
No user codes are programmed.
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If there are no codes in the lock the lock button will not lock the door.
Program at least one user code and test the lock button again.
Smart home app lost remote access.
This is indicated by the keypad fl ashing red three times with three beeps.